How do I resolve a SSL issue?

Dallas de Marr Updated by Dallas de Marr

Valid SSL certificates form a foundation of secure connectivity between our systems and your Confluence instance.

What to know

  • We validate your SSL certificate automatically
  • Self-signed certificates cannot be verified and therefor are not trusted by our system
  • We use a plugin for Node.js that handles the validation for our system.

SSL Validation

Learn more about how SSL certifications are verified here.

What do to if you have a self-signed certificate

If you use a self-signed certificate with your Confluence instance and would like to use our services you have a few different options.

How did we do?

What is your static IP address?

How do permissions work? How is Confluence access controlled?